POSSIBLE CAUSE
CODE
|
POSSIBLE CAUSE
|
SC410
|
paper seperation leak
|
SC411
|
Separation bias leak error
|
SC420
|
Cleaning motor lock
|
SC422
|
PCC Leak
|
SC430
|
Quenching lamp error
|
SC440
|
Main motor lock/drum
|
SC441
|
Development motor lock
|
SC450
|
Paper transfer bias leak
|
SC451
|
Paper transfer belt motor lock
|
SC452
|
transfer belt mark detection error
|
SC455
|
Paper transfer belt discharge corona current leak
|
SC456
|
Paper transfer unit position error
|
SC457
|
Image transfer belt cleaning unti position error
|
SC460
|
Thermistor 1 temperature error
|
SC461
|
Thermnistor 2 error
|
SC471
|
Transfer Belt HP sensor error
|
SC490
|
Toner supply motor leak
|
SC492
|
Cooling an motor lock
|
SC493
|
Exhaust fan motor lock
|
SC495
|
Toner recycling unit error
|
SC496
|
Toner collection bottle error
|
SC497
|
Toner recycling motor error
|
SC-101
|
Exposure lamp, lamp stabilizer board, dirty white plate, dirty optics, SBU board, CCD
|
SC-103
|
Power problem
|
SC-104
|
Exposure lamp problem, main relay optics board, electrical noises or communication error
|
SC-105
|
Zero cross, main relay, optics board, FUSE 804 on DCPS or AC drive board on FT series
|
SC-120-123
|
Scan home problem, sensor, scan motor, (EX-IPU board or fuse FU103 Aficio 400, 401, 500)
|
SC-121
|
Scan home or fuse FU4Scan home or fuse FU106 Aficio 550/650
|
SC-124
|
Scan motor encoder or scan motor
|
SC-125
|
Scanning to slow speed
|
SC-126
|
Scanning too fast speed
|
SC-127
|
Scan motor or optics board
|
SC-128
|
Scan start speed wrong; motor, board, drive section
|
SC-129
|
Scan speed problem; motor or PSU
|
SC-130
|
SBU error
|
SC-140 / 141
|
Lens vertical home sensor
|
SC-142 / 143
|
Lens horizontal home sensor
|
SC-144 /145
|
3rd scan home sensor problem
|
SC-190
|
EX-IPU board Aficio 400, 401, 500Optics thermistor FT 7950, 7960, 7970 series
|
SC-192
|
Automatic SBU adjust error, SBU, BICU, exposure lamp regulator, exposure lamp, dirty white plate
|
SC-193
|
APS sensor FT 7950, 7960, 7970 series
|
SC-194
|
IPU white level detect (too low) same as 192
|
SC-300-303
|
Charge corona
|
SC-302
|
Laser (polygon) motor problem
|
SC-302
|
Charge roller, HVT, or fuse FU5 (AFICIO 340, 350 series, 355, 450 series, and 455)
|
SC-302-01, 02, 03, 04
|
Charge corona assembly Aficio 550/650 SC-303Charge corona wire cleaner, disconnected or time out for printer
|
SC-304
|
Charge roller problem, ID sensor problem
|
SC-305
|
Time out error for memory or EX-IPU board or fuse FU103 on Aficio 400, 401, 500
|
SC-310-314
|
Potential sensor
|
SC-320
|
Laser motor problem
|
SC-321
|
Laser write problem, BCU board, EX-IPU board
|
SC-322
|
Laser 1 synch. Problem
|
SC-323
|
Laser drive problem
|
SC-324
|
Laser drive excess current draw problem
|
SC-326
|
Laser 2 synchronization error
|
SC-327
|
Laser 1 home position error
|
SC-328
|
Laser 2 home position error
|
SC-329
|
Laser beam pitch error
|
SC-330
|
Laser diode no initial setting
|
SC-331
|
Laser diode home error
|
SC-332
|
Laser diode present position error
|
SC-335-338
|
Laser motor polygon problem
|
SC-340
|
TD sensor output error
|
SC-341
|
Developer motor lockupTD sensor adjust error Aficio 551, 551P, 700, 700P
|
SC-342
|
TD sensor adjust error
|
SC-345
|
Toner collect motor lockupDeveloper bias loss Aficio 551, 551P, 700, 700P
|
SC-346
|
Toner recycle motor disconnected
|
SC-350
|
ID sensor error
|
SC-351
|
Vsg problem, bad drum, ID sensor
|
SC-352
|
TD (toner density) sensor problem or bad toner mix
|
SC-353
|
Vsp problem; image density sensor, drum, HVT, developer bias, needs cleaning
|
SC-354
|
Vsp problem; image density sensor, drum, HVT, developer bias, needs cleaning
|
SC-355
|
Toner density sensor or under toned
|
SC-356
|
Toner density sensor or over toned
|
SC-358
|
Image density sensor, drum, toner spray
|
SC-360
|
Hard disk drive error 1
|
SC-361
|
Hard disk drive error 2Incomplete drum potential calibration, check imaging formation assembly FT 7950, 7960, 7970
|
SC-362
|
Image compression errorHard disk drive error Aficio 551, 551P, 700, 700P SC-363Data transmission error
|
SC-364
|
Data transmission time out errorVd out of specs, drum, drum potential sensor, charge corona FT 7950, 7960, 7970Hard disk drive error Aficio 551, 551P, 700, 700P
|
SC-365
|
Image storage errorVI out of specs, drum, drum potential sensor, charge corona, dirty optics FT 7950, 7960, 7970
|
SC-366
|
CRC error Aficio 550/650Vr out of specs, drum, drum ground FT 7950, 7960, 7970Hard disk bad sector maximum Aficio 551, 551P, 700, 700P
|
SC-367
|
Hard disk bad sector maximum Aficio 551, 551P, 700, 700P
|
SC-370-01 thru 07
|
Drum potential sensor error Aficio 550/650
|
SC-370-374
|
IMAC error Aficio 551, 551P, 700, 700P
|
SC-376, 380, 382, 384, 386, 388
|
Data transmission problem Aficio 551, 551P, 700, 700P
|
SC-390
|
CRC error Aficio 551, 551P, 700, 700P
|
SC-390-1
|
Toner density sensor error
|
SC-390-2
|
Toner density sensor error
|
SC-391
|
Developer bias problem or FU103 on Aficio 550/650 Image storage address error Aficio 551, 551P, 700, 700P
|
SC-392
|
Toner density sensor
|
SC-395
|
Developer bias problem
|
SC-400, 401
|
Transfer roller error Aficio 551, 551P, 700, 700P
|
SC-401
|
Transfer roller positive error problem
|
SC-401-1
|
Transfer roller/belt short
|
SC-401-2
|
Transfer roller/belt open or fuses FU104, FU115, FU116 Aficio 550/650
|
SC-402
|
Transfer roller negative error problem or open
|
SC-403
|
Transfer belt position error, electromagnetic clutch release or fuse FU5
|
SC-405
|
Transfer belt position error, electromagnetic clutch release or fuse FU5
|
SC-405
|
Scanner problem; BCU, EX-IPU board or SCU on Aficio 400, 401, 500
|
SC-411
|
Separator bias
|
SC-430
|
Quenching lamp error
|
SC-440
|
Main motor locked or drum motor locked
|
SC-441
|
Developer motor locked
|
SC-490
|
Exhaust fan problem or ozone fan problem
|
SC-491
|
Laser cooling fan locked
|
SC-492
|
Cooling fan problem
|
SC-493
|
Bridge fan problemExhaust fan locked Aficio 551, 551P, 700, 700P
|
SC-494
|
Fuser fan locked
|
SC-495
|
Toner recycling unit problem
|
SC-496
|
Toner collector bottle problem
|
SC-497
|
Toner recycling motor problem
|
SC-500
|
Main motor lockedBypass motor locked FT 7950, 7960, 7970
|
SC-501-1 & 21st
|
Tray lift problem
|
SC-502-1 & 22nd
|
tray lift motor problem
|
SC-503-1 & 23rd
|
tray lift motor problem
|
SC-504-1 & 24th
|
tray lift problem
|
SC-505
|
LCT tray
|
SC-506
|
Optional tray motor locked
|
SC-507
|
LCT motor locked
|
SC-508
|
Tandem rear fence motor
|
SC-509
|
Tandem side fence motor
|
SC-510-1 & 2
|
LCT lift problemPaper feed motor problem Aficio 551, 551P, 700, 700P
|
SC-511
|
Tandem side fence motor errorLCT motor error Aficio 551, 551P, 700, 700P
|
SC-515
|
Tandem rear fence motor Aficio 551, 551P, 700, 700P
|
SC-516
|
Tandem side fence motor Aficio 551, 551P, 700, 700P
|
SC-520
|
Duplex or fuser drive problem FT 7950, 7960, 7970
|
SC-521
|
Duplex side fence drive problem
|
SC-522 & 523
|
Duplex jogger home position FT 7950, 7960, 7970
|
SC-524
|
Duplex end fence drive problem
|
SC-530
|
Bypass motor locked or fuse FU106 on Aficio 551, 551P, 700, 700P
|
SC-531
|
Fusing duplex motor locked
|
SC-541
|
Fuser thermistor open
|
SC-542
|
Fuser temperature too low or fuse FU107 on Aficio 551, 551P, 700, 700P
|
SC-543
|
Fuser temperature to high
|
SC-544
|
Fuser temperature too low
|
SC-545
|
Fuser temperature to high
|
SC-546
|
Fuser ready temperature unstable
|
SC-547
|
Zero cross problemFuser lamp stays on, AC drive board, optics board FT 7950, 7960, 7970
|
SC-548
|
Fuser unit not installed
|
SC-590
|
Toner collector motor problemCooling fan Aficio 220/270 series
|
SC-591
|
1 bin tray motor
|
SC-600
|
Communication problem between SCU and operation
|
SC-601
|
Communication problem between BICU and scannerCommunication problem between BCU and EX-IPU board Aficio 400, 401, 500Communication problem between SBU and SBICU Aficio550/650Communication problem between MCU and BICU Aficio 551, 551P, 700, 700P SC-602Communication problem between BICU hard disk drive boardCommunication problem between BCU and fuser control unit on Aficio 400, 401, 500Communication problem between Hard disk drive board and SBICU Aficio 550/650Communication problem between BICU and hard disk drive board Aficio 551, 551P, 700, 700P
|
SC-602-2, 2, -3
|
Communication problem between BICU and ADF
|
SC-604
|
Communication problem between BCU and high voltage board
|
SC-605
|
Communication problem between SCU and BCU
|
SC-610
|
Communication problem between IOB and duplex unit
|
SC-610, 611, 612
|
Communication problem between BICU and ADF
|
SC-620
|
Communication problem between BICU and ADF
|
SC-621
|
Communication problem between BICU and finisher
|
SC-623
|
Communication problem between BICU and paper tray unit
|
SC-624
|
Communication problem between BICU and LCT
|
SC-625/626
|
GA5 data transfer error; EX-IPU or softwareCommunication problem between BICU and finisherAficio 551, 551P, 700, 700PCommunication problem between BICU and LCT Aficio 1035, 1045
|
SC-627
|
Communication problem between BICU and LCT Aficio 1035, 1045
|
SC-630
|
Communication problem between line adapter and CSS center (Japan)
|
SC-635-636
|
Communication problem between BICU and paper feed board Aficio 551, 551P, 700, 700P
|
SC-640
|
BICU data transfer sum check error
|
SC-641
|
BICU control data transfer problem
|
SC-650, 653
|
Key card (Japan)
|
SC-670
|
Engine or BICU error
|
SC-672
|
Op panel to controller problem
|
SC-690
|
BICU problem (12C)
|
SC-691
|
Communication problem between BICU and fax controllerBICU problem (12C) Aficio 1035, 1045
|
SC-692
|
Communication problem between BICU and print controller boardBICU problem (12C) Aficio1035, 1045
|
SC-694
|
Communication problem between BICU and scanner board
|
SC-696
|
Communication problem between IOB and finisher
|
SC-700
|
ADF P/U problem
|
SC-701
|
ADF P/U problem
|
SC-702
|
ADF feed in motor
|
SC-703
|
ADF transfer motor
|
SC-704
|
ADF feed out motor
|
SC-705
|
ADF bottom plate motor
|
SC-720
|
Finisher transport drive motor problem
|
SC-721
|
Finisher tray shift or shift motor problem
|
SC-722
|
Finisher jogger motor
|
SC-723
|
Finisher stack feed motor problem
|
SC-724
|
Finisher stapler hammer motor
|
SC-725
|
Finisher stack feed out motor
|
SC-726
|
Finisher shift/lift motor
|
SC-727
|
Finisher stapler rotation motor
|
SC-729
|
Finisher punch motor
|
SC-730
|
Finisher stapler position motor
|
SC-731
|
Finisher exit guide motorFinisher exit open/close motor problem Aficio 1035, 1045
|
SC-732
|
Finisher up tray shift motor problem
|
SC-733
|
Finisher stack feed out motorFinisher lower tray shift motor problem Aficio 1035, 1045
|
SC-734
|
Finisher lift motorFinisher lower tray shift motor problem Aficio 1035, 1045
|
SC-735
|
Finisher exit guide motorFinisher pre-stack motor Aficio 551, 551P, 700, 700P
|
SC-736
|
Finisher exit guide plate motor
|
SC-737
|
Finisher waste stapler full
|
SC-738
|
Finisher shift tray lift motor
|
SC-740
|
1000 sheet finisher error
|
01: Shutter error
| |
02: Exit error
| |
03: Upper exit plate error
| |
04: Jogger motor
| |
05: Stapler motor
| |
06: Stapler hammer motor
| |
07: Tray lift motor
| |
08: Shift tray height sensor
| |
09: Back up RAM
| |
0A: Communication error
| |
SC-741
|
1000 sheet finisher error in saddle stitch area
|
01: Position plate motor
| |
02: Folder roller motor
| |
03: Shutter guide motor
| |
04: Booklet jogger motor
| |
05: Stapler motor
| |
06: Folder plate motor
| |
07: Connector
| |
08: Switch
| |
SC-750
|
Interchange connection problem
|
SC-751
|
Bridge connection
|
SC-752
|
Finisher connection
|
SC-760
|
ADF gate problem
|
SC-770
|
Shift tray motor
|
SC-800
|
Control board bad
|
SC-804
|
Control board bad
|
SC-819
|
Software application error
|
SC-820
|
Control board or software
|
SC-821
|
Control board
|
SC-822
|
Bad HD
|
SC-823
|
Bad control board or NIC
|
SC-824
|
NVRAM or battery bad
|
SC-826
|
NVRAM bad
|
SC-827
|
Memory problem
|
SC-828
|
Bad control board or firmware
|
SC-829
|
RAM DIMM or control board bad
|
SC-835
|
Control board or connector
|
SC-836, 837
|
Font ROM bad
|
SC-838
|
Clock generator problem
|
SC-850
|
NIB or control board bad
|
SC-851
|
IEEE 1384 interface board or control board bad
|
SC-860, 861
|
Hard drive problem, connection or cable
|
SC-862, 863
|
Returned, Bad sector in hard drive
|
SC-864
|
Abnormal HD data transfer
|
SC-865
|
Hard drive error
|
SC-900
|
Electrical copy counter problem reached 10 million or NVRAM problem
|
SC-900-01
|
Mechanical counter
|
SC-901
|
Mechanical counter or fuse FU4
|
SC-921
|
MSU hardware errorCopier feature expander hardware error Aficio 220/270
|
SC-940
|
Main switch problem or main board
|
SC-951
|
Gate signal error
|
SC-953
|
Scanner image setting error (Software)
|
SC-954
|
Printer image setting error
|
SC-955
|
Memory setting error
|
SC-956
|
Scanner parameter error
|
SC-957, 958
|
Scan error
|
SC-959
|
Printer setting ID error
|
SC-960
|
Printer return ID error
|
SC-961
|
Printer ready ID error
|
SC-962
|
Memory setting ID error
|
SC-963
|
Memory finishing error
|
SC-964
|
Printer ready error
|
SC-970
|
Scan error
|
SC-980
|
Program loading error or hard drive access error
|
SC-981
|
Hard drive response error
|
SC-982
|
Hard drive construction error
|
SC-984
|
Hard drive response errorControl board, BICU or connection bad Aficio 1035, 1045
|
SC-985
|
Control board, BICU or connection bad Aficio 1035, 1045
|
SC-986
|
Software problem
|
SC-990
|
Communication problem between BICU and input output board or software performance error
|
SC-991
|
Software problem
|
SC-996
|
FCU board or firmware problem
|
SC-997, 998
|
Software or missing RAM or missing DIMM
|
SC-999
|
Program version error or fuser FU6 Program download problem, BICU, IC, NVRAM bad, power loss, board installed wrong Aficio 1035, 1045
|
Disclaimer:
Please note that this detail is just for information. Do not try to repair a machine if you are not a qualified technician. Technicians should also not take this information as a substitute of technician manuals.
