CANON IR Error code list
Hi, below is for Canon Image Runner error codes list to troubleshoot your copier problem. If there any correction please do share with me...will update below list time to time. Thanks!!
BRAND
|
MODEL
|
CODE
|
MOST LIKELY CAUSE
|
Canon
|
155
|
E0
|
The fusing unit does not heat up
|
Canon
|
155
|
E1
|
The sensor motor or sensor, the DC controller on the main board DC controller
|
Canon
|
155
|
E2
|
The copyboard position sensor
|
Canon
|
155
|
E4
|
Main motor, Main motor PCB, DC controller
|
Canon
|
155
|
E5
|
Lens home position error
|
Canon
|
155
|
E6
|
Exposure lamp control PCB, light intensity error, DC controller
|
Canon
|
155
|
E7
|
Main motor PCB, DC controller
|
Canon
|
155
|
E8
|
Counter error
|
Canon
|
155
|
E9
|
AC drive board, DC controller
|
Canon
|
155
|
EC
|
Copy board drive lock
|
Canon
|
155
|
ED
|
Operation panel
|
Canon
|
155
|
EE
|
Main motor drive board, DC drive board
|
Canon
|
FC330
|
E0
|
The fusing unit does not heat up
|
Canon
|
FC330
|
E1
|
Fusing film damaged or out of position
|
Canon
|
FC330
|
E2
|
Copy board drive lock or home position error
|
Canon
|
FC330
|
E6
|
Blown exposure lamp or exposure lamp terminals bad contact
|
Canon
|
720, 740, 750, 770
|
C
|
Fusing film damaged or out of position the machine tries to compensate
|
Canon
|
720, 740, 750, 770
|
H
|
Fusing unit overheating
|
Canon
|
720, 740, 750, 770
|
E0
|
The machine was switched OFF and ON after one of the E00X error codes
|
Canon
|
720, 740, 750, 770
|
E000
|
Bad thermistor, thermofuse, fusing element, triac or power supply
|
Canon
|
720, 740, 750, 770
|
E001
|
Bad thermistor, triac or power supply
|
Canon
|
720, 740, 750, 770
|
E002
|
bad thermistor, thermofuse, fusing element, triac or power supply
|
Canon
|
720, 740, 750, 770
|
E003
|
bad thermistor, thermofuse, fusing element, triac or power supply
|
Canon
|
720, 740, 750, 770
|
E007
|
fusing film damaged or out of position
|
Canon
|
720, 740, 750, 770
|
E010
|
main motor lock, DC power supply
|
Canon
|
720, 740, 750, 770
|
E064
|
Main power supply or Main PCB
|
Canon
|
720, 740, 750, 770
|
E202
|
scanner home position not found
|
Canon
|
720, 740, 750, 770
|
E210
|
lens home position not found
|
Canon
|
720, 740, 750, 770
|
E220
|
exposure lamp, exposure control PCB, light intensity error, main PCB
|
Canon
|
720, 740, 750, 770
|
E240
|
DC power source controller or main power supply
|
Canon
|
720, 740, 750, 770
|
E261
|
frequency error caused by the main power supply or the power outlet
|
Canon
|
720, 740, 750, 770
|
E803
|
main board, main power supply or fusing lamp defective
|
Canon
|
NP1010, NP1020
|
E000
|
Bad thermistor, thermofuse, fusing element, triac or power supply
|
Canon
|
NP1010, NP1020
|
E001
|
Bad thermistor, triac or power supply
|
Canon
|
NP1010, NP1020
|
E010
|
main motor lock, main motor rotation sensor,main board
|
Canon
|
NP1010, NP1020
|
E210
|
lens or scanner home position not found
|
Canon
|
2020, 2120
|
E000
|
cuptorul nu se incalzeste
|
Canon
|
2020, 2120
|
E001
|
Bad thermistor, triac, SSR or power supply
|
Canon
|
2020, 2120
|
E030
|
Counter error
|
Canon
|
2020, 2120
|
E202
|
scanner home position not found
|
Canon
|
2020, 2120
|
E210
|
lens home position not found
|
Canon
|
2020, 2120
|
E400
|
ADF problem
|
Canon
|
2020, 2120
|
00-53
|
Sorter communication down
|
Canon
|
2020, 2120
|
E710
|
main board
|
Canon
|
3030, 3050
|
E000
|
Fusing unit not heating up
|
Canon
|
3030, 3050
|
E001
|
Fusing unit overheating
|
Canon
|
3030, 3050
|
E002
|
Fusing unit not heating up
|
Canon
|
3030, 3050
|
E003
|
Fusing unit not heating up
|
Canon
|
3030, 3050
|
E004
|
SSR or exposure lamp board
|
Canon
|
3030, 3050
|
E010
|
main motor lock, main motor rotation sensor,main board
|
Canon
|
3030, 3050
|
E022
|
development unit replacement error
|
Canon
|
3030, 3050
|
E030
|
Counter error
|
Canon
|
3030, 3050
|
E202
|
scanner home position not found
|
Canon
|
3030, 3050
|
E204
|
scanner home position not found
|
Canon
|
3030, 3050
|
E210
|
lens home position not found
|
Canon
|
3030, 3050
|
E220
|
exposure lamp blown or bad contact
|
Canon
|
3030, 3050
|
E400
|
ADF control board problem
|
Canon
|
3030, 3050
|
E401
|
DF paper feed motor lock
|
Canon
|
3030, 3050
|
E402
|
DF transport error
|
Canon
|
3030, 3050
|
E403
|
DF paper transport error
|
Canon
|
3030, 3050
|
E404
|
DF paper exit
|
Canon
|
3030, 3050
|
E411
|
DF sensors problem
|
Canon
|
3030, 3050
|
E500
|
Sorter control board
|
Canon
|
3030, 3050
|
E510
|
Sorter paper transport error
|
Canon
|
3030, 3050
|
E512
|
Sorter first motor lock
|
Canon
|
3030, 3050
|
E514
|
Sorter second motor lock
|
Canon
|
3030, 3050
|
E520
|
Stacker motor overloaded
|
Canon
|
3030, 3050
|
E530
|
Sorter V motor lock
|
Canon
|
3030, 3050
|
E531
|
Stapler motor overloaded
|
Canon
|
3030, 3050
|
E535
|
Sorter V motor lock
|
Canon
|
3030, 3050
|
E540
|
lateral movement motor lock
|
Canon
|
3030, 3050
|
E541
|
lateral movement motor lock
|
Canon
|
3030, 3050
|
E710
|
main board failure
|
Canon
|
3030, 3050
|
E711
|
main board failure
|
Canon
|
3030, 3050
|
E712
|
main board failure
|
Canon
|
3030, 3050
|
E800
|
emergency shut-off relay
|
Canon
|
3325, 3825
|
E000
|
Fusing unit not heating up
|
Canon
|
3325, 3825
|
E001
|
Fusing unit overheating
|
Canon
|
3325, 3825
|
E002
|
Fusing unit not heating up
|
Canon
|
3325, 3825
|
E003
|
Fusing unit not heating up
|
Canon
|
3325, 3825
|
E004
|
SSR or exposure lamp board
|
Canon
|
3325, 3825
|
E010
|
main motor lock, main motor rotation sensor,main board
|
Canon
|
3325, 3825
|
E022
|
development unit replacement error
|
Canon
|
3325, 3825
|
E030
|
Counter error
|
Canon
|
3325, 3825
|
E202
|
scanner home position not found
|
Canon
|
3325, 3825
|
E204
|
scanner home position not found
|
Canon
|
3325, 3825
|
E210
|
lens home position not found
|
Canon
|
3325, 3825
|
E220
|
exposure lamp blown or bad contact
|
Canon
|
3325, 3825
|
E400
|
ADF control board problem
|
Canon
|
3325, 3825
|
E401
|
DF paper feed motor lock
|
Canon
|
3325, 3825
|
E402
|
DF transport error
|
Canon
|
3325, 3825
|
E403
|
DF paper transport error
|
Canon
|
3325, 3825
|
E404
|
DF paper exit
|
Canon
|
3325, 3825
|
E411
|
DF sensors problem
|
Canon
|
3325, 3825
|
E500
|
Sorter control board
|
Canon
|
3325, 3825
|
E510
|
Sorter paper transport error
|
Canon
|
3325, 3825
|
E512
|
Sorter first motor lock
|
Canon
|
3325, 3825
|
E514
|
Sorter second motor lock
|
Canon
|
3325, 3825
|
E520
|
Stacker motor overloaded
|
Canon
|
3325, 3825
|
E530
|
Sorter V motor lock
|
Canon
|
3325, 3825
|
E531
|
Stapler motor overloaded
|
Canon
|
3325, 3825
|
E535
|
Sorter V motor lock
|
Canon
|
3325, 3825
|
E540
|
lateral movement motor lock
|
Canon
|
3325, 3825
|
E541
|
lateral movement motor lock
|
Canon
|
3325, 3825
|
E710
|
main board failure
|
Canon
|
3325, 3825
|
E711
|
main board failure
|
Canon
|
3325, 3825
|
E712
|
main board failure
|
Canon
|
3325, 3825
|
E800
|
emergency shut-off relay
|
Canon
|
4050, 4080
|
E000
|
Fusing unit not heating up
|
Canon
|
4050, 4080
|
E001
|
Fusing unit overheating
|
Canon
|
4050, 4080
|
E002
|
Fusing unit not heating up
|
Canon
|
4050, 4080
|
E003
|
Fusing unit not heating up
|
Canon
|
4050, 4080
|
E004
|
SSR or exposure lamp board
|
Canon
|
4050, 4080
|
E010
|
main motor lock, main motor rotation sensor,main board
|
Canon
|
4050, 4080
|
E022
|
development unit replacement error
|
Canon
|
4050, 4080
|
E030
|
Counter error
|
Canon
|
4050, 4080
|
E080
|
color interface problem
|
Canon
|
4050, 4080
|
E081
|
vertical transport motor overload
|
Canon
|
4050, 4080
|
E082
|
horizontal transport motor overload
|
Canon
|
4050, 4080
|
E084
|
color unit sensor
|
Canon
|
4050, 4080
|
E085
|
color unit position error
|
Canon
|
4050, 4080
|
E086
|
color unit position error
|
Canon
|
4050, 4080
|
E089
|
color unit position error
|
Canon
|
4050, 4080
|
E100
|
laser error
|
Canon
|
4050, 4080
|
E110
|
polygonal mirror motor not picking up speed
|
Canon
|
4050, 4080
|
E202
|
scanner home position not found
|
Canon
|
4050, 4080
|
E204
|
scanner home position not found
|
Canon
|
4050, 4080
|
E210
|
lens home position not found
|
Canon
|
4050, 4080
|
E220
|
exposure lamp blown or bad contact
|
Canon
|
4050, 4080
|
E223
|
color filter motor lock
|
Canon
|
4050, 4080
|
E240
|
main board
|
Canon
|
4050, 4080
|
E400
|
ADF control board problem
|
Canon
|
4050, 4080
|
E401
|
DF paper feed motor lock
|
Canon
|
4050, 4080
|
E402
|
DF transport error
|
Canon
|
4050, 4080
|
E403
|
DF paper transport error
|
Canon
|
4050, 4080
|
E404
|
DF paper exit
|
Canon
|
4050, 4080
|
E411
|
DF sensors problem
|
Canon
|
4050, 4080
|
E500
|
Sorter control board
|
Canon
|
4050, 4080
|
E510
|
Sorter paper transport error
|
Canon
|
4050, 4080
|
E512
|
Sorter first motor lock
|
Canon
|
4050, 4080
|
E514
|
Sorter second motor lock
|
Canon
|
4050, 4080
|
E520
|
Stacker motor overloaded
|
Canon
|
4050, 4080
|
E530
|
Sorter V motor lock
|
Canon
|
4050, 4080
|
E531
|
Stapler motor overloaded
|
Canon
|
4050, 4080
|
E535
|
Sorter V motor lock
|
Canon
|
4050, 4080
|
E540
|
lateral movement motor lock
|
Canon
|
4050, 4080
|
E541
|
lateral movement motor lock
|
Canon
|
4050, 4080
|
E660
|
IC card malfunction
|
Canon
|
4050, 4080
|
E710
|
main board failure
|
Canon
|
4050, 4080
|
E711
|
main board failure
|
Canon
|
4050, 4080
|
E712
|
main board failure
|
Canon
|
4050, 4080
|
E714
|
main board failure
|
Canon
|
4050, 4080
|
E800
|
emergency shut-off relay
|
Canon
|
6030
|
E000
|
Fusing unit not heating up
|
Canon
|
6030
|
E001
|
Fusing unit overheating
|
Canon
|
6030
|
E002
|
Fusing unit not heating up
|
Canon
|
6030
|
E003
|
Fusing unit not heating up
|
Canon
|
6030
|
E004
|
SSR or exposure lamp board
|
Canon
|
6030
|
E010
|
main motor lock, main motor rotation sensor,main board
|
Canon
|
6030
|
E022
|
development unit replacement error
|
Canon
|
6030
|
E030
|
B&W counter error
|
Canon
|
6030
|
E031
|
Color counter error
|
Canon
|
6030
|
E064
|
AC drive board problem
|
Canon
|
6030
|
E065
|
AC drive board problem
|
Canon
|
6030
|
E202
|
scanner home position not found
|
Canon
|
6030
|
E203
|
scanner home position not found
|
Canon
|
6030
|
E204
|
scanner home position not found
|
Canon
|
6030
|
E210
|
lens home position not found
|
Canon
|
6030
|
E212
|
lens home position not found
|
Canon
|
6030
|
E220
|
exposure lamp blown or bad contact
|
Canon
|
6030
|
E224
|
blank shutter not working
|
Canon
|
6030
|
E240
|
main board
|
Canon
|
6030
|
E244
|
main board to AC drive communication problem
|
Canon
|
6030
|
E400
|
ADF control board problem
|
Canon
|
6030
|
E401
|
DF paper feed motor lock
|
Canon
|
6030
|
E402
|
DF transport error
|
Canon
|
6030
|
E403
|
DF paper transport error
|
Canon
|
6030
|
E404
|
DF paper exit
|
Canon
|
6030
|
E411
|
DF sensors problem
|
Canon
|
6030
|
E500
|
Sorter control board
|
Canon
|
6030
|
E510
|
Sorter paper transport error
|
Canon
|
6030
|
E512
|
Sorter first motor lock
|
Canon
|
6030
|
E530
|
Stapler motor overloaded
|
Canon
|
6030
|
E531
|
Stapler motor overloaded
|
Canon
|
6030
|
E540
|
lateral movement motor lock
|
Canon
|
6030
|
E541
|
lateral movement motor lock
|
Canon
|
6030
|
E710
|
main board failure
|
Canon
|
6030
|
E711
|
main board failure
|
Canon
|
6030
|
E712
|
paper feed error
|
Canon
|
6030
|
E716
|
paper tray error
|
Canon
|
6030
|
E800
|
Auto shut-off relay malfunction
|
Canon
|
6030
|
E901
|
Paper feed unit electronic board
|
Canon
|
6030
|
E902
|
Paper feed unit home position error
|
Canon
|
6050, 6650, 8070, 8570
|
E000
|
Fusing unit not heating up
|
Canon
|
6050, 6650, 8070, 8570
|
E001
|
Fusing unit overheating
|
Canon
|
6050, 6650, 8070, 8570
|
E002
|
Fusing unit not heating up
|
Canon
|
6050, 6650, 8070, 8570
|
E003
|
Fusing unit not heating up
|
Canon
|
6050, 6650, 8070, 8570
|
E004
|
SSR or exposure lamp board
|
Canon
|
6050, 6650, 8070, 8570
|
E010
|
main motor lock, main motor rotation sensor,main board
|
Canon
|
6050, 6650, 8070, 8570
|
E011
|
main drive lock, one of the motors
|
Canon
|
6050, 6650, 8070, 8570
|
E013
|
used toner transport jammed
|
Canon
|
6050, 6650, 8070, 8570
|
E014
|
pick-up motor lock
|
Canon
|
6050, 6650, 8070, 8570
|
E020
|
black toner supply mechanism malfunction
|
Canon
|
6050, 6650, 8070, 8570
|
E030
|
Counter error
|
Canon
|
6050, 6650, 8070, 8570
|
E031
|
counter error at one option
|
Canon
|
6050, 6650, 8070, 8570
|
E050
|
duplex malfunction
|
Canon
|
6050, 6650, 8070, 8570
|
E051
|
duplex malfunction
|
Canon
|
6050, 6650, 8070, 8570
|
E202
|
scanner home position not found
|
Canon
|
6050, 6650, 8070, 8570
|
E203
|
scanner home position not found
|
Canon
|
6050, 6650, 8070, 8570
|
E204
|
scanner home position not found
|
Canon
|
6050, 6650, 8070, 8570
|
E210
|
lens home position not found
|
Canon
|
6050, 6650, 8070, 8570
|
E212
|
lens home position not found
|
Canon
|
6050, 6650, 8070, 8570
|
E240
|
main board failure
|
Canon
|
6050, 6650, 8070, 8570
|
E243
|
Operation panel
|
Canon
|
6050, 6650, 8070, 8570
|
E710
|
power supply error
|
Canon
|
6050, 6650, 8070, 8570
|
E711
|
power supply error
|
Canon
|
6050, 6650, 8070, 8570
|
E500
|
Sorter control board
|
Canon
|
6050, 6650, 8070, 8570
|
E510
|
Sorter paper transport error
|
Canon
|
6050, 6650, 8070, 8570
|
E512
|
Sorter first motor lock
|
Canon
|
6050, 6650, 8070, 8570
|
E530
|
Stapler motor overloaded
|
Canon
|
6050, 6650, 8070, 8570
|
E531
|
Stapler motor overloaded
|
Canon
|
6050, 6650, 8070, 8570
|
E801
|
thermistor, fusing unit, power supply, main board
|
Canon
|
6050, 6650, 8070, 8570
|
E802
|
power supply or main board error
|
Canon
|
6317
|
E000
|
Fusing unit not heating up
|
Canon
|
6317
|
E001
|
Fusing unit overheating
|
Canon
|
6317
|
E002
|
Fusing unit not heating up
|
Canon
|
6317
|
E003
|
Fusing unit not heating up
|
Canon
|
6317
|
E004
|
SSR or exposure lamp board
|
Canon
|
6317
|
E010
|
main motor lock, main motor rotation sensor,main board
|
Canon
|
6317
|
E030
|
counter error
|
Canon
|
6317
|
E202
|
scanner home position not found
|
Canon
|
6317
|
E208
|
mirrors home position not found
|
Canon
|
6317
|
E210
|
lens home position not found
|
Canon
|
6317
|
E220
|
exposure lamp blown or bad contact
|
Canon
|
6317
|
E245
|
main board
|
Canon
|
6317
|
E261
|
Main power supply or Main PCB
|
Canon
|
6317
|
E400
|
communication lost between copier and ADF
|
Canon
|
6317
|
E500
|
communication lost between copier and sorter
|
Canon
|
6317
|
E802
|
Main switch, main power supply
|
Canon
|
GP200, GP215
|
E000
|
Fusing unit not heating up
|
Canon
|
GP200, GP215
|
E001
|
Fusing unit overheating
|
Canon
|
GP200, GP215
|
E002
|
Fusing unit not heating up
|
Canon
|
GP200, GP215
|
E003
|
Fusing unit not heating up
|
Canon
|
GP200, GP215
|
E007
|
fusing film damaged or out of position
|
Canon
|
GP200, GP215
|
E010
|
main motor lock
|
Canon
|
GP200, GP215
|
E030
|
counter error
|
Canon
|
GP200, GP215
|
E031
|
counter error at one option
|
Canon
|
GP200, GP215
|
E032
|
electronic counter error
|
Canon
|
GP200, GP215
|
E051
|
horizontal registration home position not found
|
Canon
|
GP200, GP215
|
E064
|
High voltage drive board abnormal output
|
Canon
|
GP200, GP215
|
E100
|
BD error
|
Canon
|
GP200, GP215
|
E110
|
polygonal mirror motor not picking up speed
|
Canon
|
GP200, GP215
|
E190
|
RAM error
|
Canon
|
GP200, GP215
|
E191
|
communicatio lost between the main board and the power supply
|
Canon
|
GP200, GP215
|
E202
|
scanner home position not found
|
Canon
|
GP200, GP215
|
E203
|
scanner home position not found
|
Canon
|
GP200, GP215
|
E204
|
scanner home position not found
|
Canon
|
GP200, GP215
|
E210
|
lens home position not found
|
Canon
|
GP200, GP215
|
E212
|
lens home position not found
|
Canon
|
GP200, GP215
|
E220
|
exposure lamp blown or bad contact
|
Canon
|
GP200, GP215
|
E240
|
main board
|
Canon
|
GP200, GP215
|
E243
|
Operation panel
|
Canon
|
GP200, GP215
|
E261
|
Main power supply or Main PCB
|
Canon
|
GP200, GP215
|
E301
|
exposure intensity out of range
|
Canon
|
GP200, GP215
|
E400
|
ADF control board problem
|
Canon
|
GP200, GP215
|
E401
|
DF paper feed motor lock
|
Canon
|
GP200, GP215
|
E402
|
DF transport error
|
Canon
|
GP200, GP215
|
E403
|
DF paper transport error
|
Canon
|
GP200, GP215
|
E404
|
DF paper exit
|
Canon
|
GP200, GP215
|
E411
|
DF sensors problem
|
Canon
|
GP200, GP215
|
E422
|
copier to DF-F1 communication lost
|
Canon
|
GP200, GP215
|
E710
|
main board
|
Canon
|
GP200, GP215
|
E711
|
main board
|
Canon
|
GP200, GP215
|
E712
|
paper feed error
|
Canon
|
GP200, GP215
|
E716
|
Paper feed unit error
|
Canon
|
GP200, GP215
|
E717
|
communication to the copier controller is lost
|
Canon
|
GP200, GP215
|
E800
|
Auto shut-off relay malfunction
|
Canon
|
GP200, GP215
|
E803
|
power supply output out of range
|
Canon
|
GP200, GP215
|
E901
|
Paper feed unit PCB malfunction
|
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